Frequently Asked Questions
Everything you need to know about your rhode routine.
What is the rhode return policy?
We hope you love your rhode products, but we currently do not accept returns or exchanges. If your order arrives damaged or incorrect, please reach out to our support team within 14 days of delivery.
Are rhode products vegan and cruelty-free?
Yes, all rhode products are certified vegan, cruelty-free, and developed in collaboration with dermatologists to ensure they are safe for all skin types.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the United States. International shipping times vary by location and usually range from 7-21 business days.
Are your products safe for sensitive skin?
Our formulas are designed to be intentional and gentle. Every product is fragrance-free and dermatologist-tested, making them suitable for most sensitive skin types.
How can I track my order?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's journey.
Do you offer international shipping?
We currently ship to the US, Canada, UK, and select countries in Europe. We are working hard to bring rhode to more locations worldwide soon.